You're not wrong to be skeptical. Most communication trainings don’t stick—70% of content is forgotten within 24 hours, and 90% within a week if it’s not reinforced [HR Dive].

And it shows. Only 12% of employees say they actually apply what they learned in those sessions [LinkedIn Learning]. That’s not your fault—it’s the system.

Companies spend billions on training—yet $97 billion is wasted each year on programs that fail to improve performance [TrainingMag, McKinsey]. Why? Because they’re built as “one-and-done” events with no real-world application. You sit through a seminar, maybe do a role-play, and then return to the same emotional email chaos on Monday.

Don’t Hit Send is different. It’s not a lecture. It’s a tool.
A repeatable framework built from real breakdowns and what it takes to prevent them. Something you can reach for the next time your hand is shaking over the keyboard. Not a script. Not a pep talk. A structure—for the moments that matter.

You’re not the only one who feels that way. A lot of professionals—especially in HR or management—are burned out on “best practices” that don’t actually solve the problem.

We’re in the middle of what researchers call initiative fatigue. One study found 75% of employees expect yet another new policy or initiative to hit them within a year [Visier]. Constant change leads to resistance, disengagement, and trust erosion. People aren’t lazy—they’re exhausted from trying things that don’t work.

Even worse, 67% of managers say they feel unequipped to deal with conflict at work, and only a third believe their workplace has a good process for resolving it [POWR.io]. The rest? They’re left guessing—or avoiding it altogether.

You may have used coaching apps, taken workshops, even tried feedback frameworks—and still found yourself in the same spiral: misunderstood messages, tension, or total silence. It’s frustrating. It makes you question if you are the problem. You’re not.

Don’t Hit Send isn’t another flavor-of-the-month fix. It’s a repeatable, conflict-tested framework you can use anytime you’re about to write something that feels loaded. No theory. No one-size-fits-all. Just something that works when emotions are high and clarity feels far away.

If everything else you’ve tried was noise, this is what clarity looks like.

We mean: this guide was built in the aftermath of workplace disasters.

Not boardroom theory. Not HR playbooks. The framework inside Don’t Hit Send was shaped by the professionals who get called after miscommunication spirals into lawsuits, resignations, or headlines.

The numbers speak for themselves:

• $62.4 million per year is lost—on average—by large U.S. companies due to poor communication [SHRM].

• Even smaller businesses lose over $420,000 per year from unclear, misfired messaging [SHRM].

• One in four employees has quit a job just to escape toxic communication [POWR.io].

• And 45% have called in sick to avoid conflict-based stress. That’s not a performance issue—that’s an alignment issue.

We’ve seen what happens when teams operate without structure. We've worked with clients after harassment claims, email blowups, legal threats, and total communication breakdowns. And we've seen what could have prevented it—if only someone had paused and used the right tool.

So when we say “real experience,” we mean this guide reflects what actually works when the stakes are real—not what looks good on a slide deck.

Not at all. Miscommunication is everyone’s problem—and everyone’s risk.

More than half of all employees say poor communication stresses them out at work [The Atlantic]. And it’s not just awkward conversations—34% of U.S. employees stay silent about workplace issues out of fear of retaliation [DecisionWise]. That means a huge percentage of professionals—especially non-managers—are stuck trying to protect their reputation without the tools or authority to do it.

The truth is hard to ignore:

• 80% of workers feel anxious about their emails.

• Over half triple-check their tone before hitting send.

• And two-thirds of entry-level employees have lost sleep over a message they sent… just like 80% of CEOs [BenefitsPro].

So no—this isn’t for “just HR.”
It’s for anyone who writes emails, speaks up in meetings, or tries to collaborate without getting burned.

Don’t Hit Send gives you a repeatable process that puts you back in control.
Whether you're giving performance feedback or just trying to say something without being misread, this guide helps you do it with calm, confidence, and control—no title required.

You’ll get it—instantly—right after you confirm your email.
No delays. No spam. No “check back later” bait-and-switch.

We use a quick confirmation step to keep our list clean—and your inbox even cleaner. Once you confirm, you’ll land on a page with immediate access to the full guide.

From there, we’ll send you a few short emails to help you apply what’s inside—
Not a pep talk. A tool you can actually use.

We built this for the moments when clarity feels far away and the stakes are high.
The next time your message feels like a landmine, you’ll know exactly what to do.